Healama verifies coverage, handles calls and booking, and keeps patients updated before and after every visit.
How Plaza Dental Arts runs its front desk on Healama.
Healama turns coverage gaps and failed claims into collected revenue. Practices recover about $14k a month without adding a front-desk hire.
*Illustrative estimate for a single-provider practice. Actual results vary with payer mix and patient volume.
Estimated monthly collections per provider
Healama checks eligibility and benefits automatically, then organizes deductibles, copays and maximums so the front desk has a clear coverage view.
Booking, reminders, reschedules and follow-ups run as one patient flow, so fewer slots sit empty and no-shows drop.
The voice agent picks up when the desk is busy or closed, books and confirms patients, and routes requests into the same workflow your team uses.
The claims agent prepares packets with codes and provider details, checks for required attachments, and flags missing items before submission.
A short onboarding call, an Open Dental connection, and Healama takes over coverage and claims.
What dental teams tell us after Healama takes over coverage, scheduling, and claims.
“For us it was all about the insurance calls. My front desk used to spend hours every week on hold just to confirm coverage before a visit. Healama verifies eligibility and benefits for every appointment ahead of time, so the team starts each day with patients already checked instead of a pile of calls to make. We got those hours back, and they go straight to the patients in the chair.”
“Healama has taken a huge amount of frustration out of our office. We now have confidence that our patients are actually covered before they arrive, which has made a meaningful difference in both patient experience and our internal workflow. Our front desk no longer has to spend 30 minutes on hold for every insurance call, and that alone has completely changed how our office operates.”
What Healama recovers once it takes over coverage, scheduling, and claims.
Built by dentists, for dentists.
March 2026
Insurance verification
98.7%
Coverage verified accurately
<2min
Average per eligibility check
$14k+
Recovered in coverage & claims / mo
40hrs
Front-desk hours saved / mo
Services
“One clear workflow for coverage, calls, booking, and claims.”
Healama was built and proven inside Plaza Dental Arts, then opened to dental teams across New York.
Modeled on averages from New York practices already on Healama.
$443k/ yr
About $36,900 back every month.
Estimate based on New York practice averages. Actual results vary with payer mix, staffing, and patient volume.
We connect to your existing systems to sync schedules, insurance status, and patient updates without replacing your current workflows.
Yes. Patients can book, reschedule, and get status updates through chat or voice, while your team sees everything in one dashboard.
Healama organizes eligibility, benefits, deductibles, copays, and patient responsibility before arrival so the front desk has a clear coverage view.
Yes. The claims agent reviews claim details, checks required items like x-rays or narratives, and flags gaps before the claim is sent.
It answers after-hours calls, books patients, confirms details, and routes updates into the same workflow your team uses during the day.
“We walk in to patients already verified instead of a pile of insurance calls to make.”